Please inform Hotel Balmoral in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
For reservations of more than 7 nights, a prepayment is required. Once the reservation has been made, the hotel will contact guests to arrange prepayment.
Please note that the wellness area offers treatments from Tuesday to Saturday, between 15:00 and 21:00. Please contact the accommodation for further details.
Please note that for reservations with more than 5 rooms special conditions for cancellation or prepayment apply.
Check in time: 2:00 PM - midnight
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. This property is located in the city's Low Emission Zone; only low-emission vehicles are permitted to enter. Guests with non-Spanish license plates must register their vehicle with the city in advance.
Check out time: 12:00 PM
Fees:
You'll be asked to pay the following charges at the property:
- A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: EUR 5.45 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.
We have included all charges provided to us by the property.
Optional extras:
- Fee for buffet breakfast: approximately EUR 17.50 for adults and EUR 8.75 for children
- Self parking fee: EUR 27 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.