Please inform Aluasun Lago Rojo - Adults recommended in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A damage deposit of EUR 50 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
When travelling with pets, they are allowed in the Junior Suites, maximum 10 kg per pet. Please note that an extra charge applies for pets and a deposit will be required.
When booking more than 10 rooms, different policies and additional supplements may apply.
Parking is offered upon availability for an extra charge.
Check in time: 2:00 PM - anytime
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Safety features at this property include a smoke detector and a security system
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- This property's dress code requires that gentlemen wear long trousers at dinner.
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Half board and full board rate plans do not include drinks.
Check out time: 12:00 PM
Optional extras:
- Self parking fee: EUR 15 per day
- Pet fee: EUR 8.50 per pet, per night
- Service animals are exempt from fees
- A late check-out fee will be charged
- In-room safe fee: EUR 3.5 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Guests under 18 years old are not permitted at this adults-only property.
- Only registered guests are allowed in the guestrooms.
- This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
- Contactless check-in and contactless check-out are available.
